Kaizen, GoDaddy and Computer Forensics - What?!
Kaizen: 改 善 : “good change” / Improvement
What got me thinking about Kaizen today was, believe it or not, a video (quick caveat: I don’t know how long this link will persist or if a login is required) by GoDaddy’s founder, Bob Parsons, that says it contains “Mature content. And so it does (even though it is introduced only at the end of the video). Kaizen is an adult concept - although we instinctively practice it as we learn to walk and talk through the same conceptual process of continuous incremental improvement.
Some times we have to come up with quantum leaps in productivity – when of a sudden, the court date gets set for a few days away but there’s a month of e-discovery work yet to go – when an attorney wants the result of a computer forensic analysis this afternoon, but we planned on having it next week – we need to manufacture a quick miracle. But more often, it’s the incremental improvements and knowledge gained in day-to-day practice that makes one look back and wonder how we even accomplished anything back then, before those thousand little changes we hardly noticed at the time.


Comments