Kaizen, GoDaddy and Computer Forensics - What?!

Kaizen: 改 善 : “good change” / Improvement


The idea of Kaizen comes to us from Japan and is typically thought of as the process of continuous improvement. One thing I like about Kaizen is that its very existence as a philosophy and practice grew from improvements on the teachings of W. Edwards Deming, the storied professor, lecturer, author and consultant who helped Japan grow from the tatters of WWII. Therefore, Kaizen is itself a result of kaizen – a little recursivity never hurts!

What got me thinking about Kaizen today was, believe it or not, a video (quick caveat: I don’t know how long this link will persist or if a login is required) by GoDaddy’s founder, Bob Parsons, that says it contains “Mature content. And so it does (even though it is introduced only at the end of the video). Kaizen is an adult concept - although we instinctively practice it as we learn to walk and talk through the same conceptual process of continuous incremental improvement.

And (wait for it….) isn’t that what informative blogs are all about? A little bit more knowledge each day. As we strive to put information out there that helps to inform and understand the world we also attempt to improve our own practices day after day. In the nearly quarter-century I’ve been at professional data recovery and computer forensics, and the approximately 15,000 hard drives, computers, and other digital media I’ve worked on, I still see something new nearly every single week, learn something new nearly every single day, and attempt to bring these things to improve my own practice.

Some times we have to come up with quantum leaps in productivity – when of a sudden, the court date gets set for a few days away but there’s a month of e-discovery work yet to go – when an attorney wants the result of a computer forensic analysis this afternoon, but we planned on having it next week – we need to manufacture a quick miracle. But more often, it’s the incremental improvements and knowledge gained in day-to-day practice that makes one look back and wonder how we even accomplished anything back then, before those thousand little changes we hardly noticed at the time.
 

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